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Req # 100981

Proposal Writer

San Francisco, CA US

Employee: Full Time Employee
Travel: 10%
About Castlight

At Castlight, our mission is to empower people to make the best choices for their health and to help companies make the most of their health benefits. We offer a health benefits platform that engages employees to make better healthcare decisions and can guide them to the right program, care, and provider. The platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications. 

To date, Castlight has partnered with more than 240 large enterprise customers, spanning millions of lives, to improve healthcare outcomes, lower costs, and increase benefits satisfaction.


Description
We are scaling our proposal team of here at Castlight Health, and are looking for a Proposal Writer. Our team is small yet high achieving, and every team member is critical to Castlight’s revenue growth.

Our ideal candidate will have a passion for writing with excellent project management skills, a strong background in healthcare and/or the SaaS business, and the ability to understand the complexity of Castlight’s market and customer needs. A successful candidate will be excited to help our sales teams create winning bids, and will pitch in on any task big or small, to support and promote our business. We need someone who is skilled in technical writing, as well as very proficient in project management. 

Responsibilities include:

  • Support proposal response efforts from beginning to end
  • Writes, edits, coordinates and project manages logistical aspects of multiple proposals simultaneously
  • Act as a guide to SMEs, sales team, and executives to help lead everyone through the proposal process from start to finish
  • Help lead strategy discussions and work with SMEs, sales team and executives to develop a winning approach for each opportunity
  • Lead and own proposals, following established procedures and using departmental tools to assign, track, coordinate and address all proposal requirements
  • Create and edit existing content from Proposal Database and work with SMEs to develop effective, persuasive proposals that comply with all RFP requirements, incorporate win themes, and reflect the team’s winning strategy
  • Participate in individual and group proposal reviews with senior leadership and other key individuals; incorporate changes and improvements to proposals
  • Contribute to department special projects such as reviewing and updating proposal database language, completing ad hoc requests, and help develop departmental documents (style guides, proposal management tools, etc.)
Qualifications
  • Bachelor’s degree
  • 5+ years of total work experience, including 2+ years of work experience in proposal writing
  • Strong written and verbal communication skills with proven project management skills
  • Must be someone who takes ownership of the proposal process and the quality of the proposal product and have the ability to own and maintain end-to-end projects.
  • Ability to work independently with strong self-motivation. Must exercise judgment on a regular basis with minimal oversight, while following established procedures.
  • Must be able to multitask, coordinate multiple proposals, and meet short timelines/deadlines
  • Strong skills using Microsoft Word, Excel and PowerPoint; ability to adapt to new, technology-driven tools (e.g. database, Salesforce, online procurement systems)
Desired Qualifications
  • Healthcare industry experience
  • SaaS experience
  • Working knowledge of SFDC or other SaaS based CRM

We are Castlight and we are…

ONE TEAM

* Changing healthcare is a team sport

* Teamwork requires respect

* Direct feedback is a gift that improves us

* Diversity makes us stronger

* We take care of ourselves and each other=

ON A MISSION

* We put our mission first

* We are here to transform healthcare

* We tackle complex problems with curiosity, passion, and ambition

* We bring our best every day

* We learn and grow together

 MAKING THINGS HAPPEN

* Done well is better than perfect

* We move fast to accelerate execution and learning

* We are empowered to take action

* We own the outcome

* We win together


EEOC Statement
Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.
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