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Req # 101031

Inside Sales Representative - Remote!

Boston, MA US

Employee: Full Time Employee
Travel: None
About Castlight

At Castlight, our mission is to empower people to make the best choices for their health and to help companies make the most of their health benefits. We offer a health benefits platform that engages employees to make better healthcare decisions and can guide them to the right program, care, and provider. The platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications. 

To date, Castlight has partnered with more than 240 large enterprise customers, spanning millions of lives, to improve healthcare outcomes, lower costs, and increase benefits satisfaction.

Castlight Health is on a mission to make it as easy as humanly possible to navigate healthcare and live happier, healthier, more productive lives. 

We are seeking an Account Development Representative (ADR) on the East Coast. The ADR will report to an Account Development Manager or Director and is tasked with setting up meetings with prospects, brokers and consultants for our field sales team. Those meetings will lead to opportunities that progress through the sales funnel.

The ADR will work closely with field sales representatives to generate pipeline in their respective territories. The individual who will excel in this role is used to a start-up environment, thrives on a fast-paced tempo, has a strong work ethic, exceeds expectations, is flexible, nimble and able to continually course correct, respects and cares for co-workers, is organized, accountable, and hard-wired for success.

Responsibilities include:
  • Outbound prospecting of large companies, consultants, and brokers via account and contact research, cold calling and emailing in order to educate and qualify decision makers for the purpose of arranging high quality discovery calls. 
  • Qualify inbound leads and follow-up as necessary.
  • Research targeted accounts to identify key contacts and critical account information prior to a prospecting call.
  • Achieve or exceed goals related to pipeline creation via meetings held and opportunities advanced through the sales stages.
  • Continue to learn and build your knowledge of the healthcare industry, digital health, Castlight Health, and the competitive landscape. 
  • Manage and log activity in and communicate upcoming meetings via Appointment Briefings.
  • Minimum of 2 years of lead generation or inside sales experience with a proven track-record of consistent success. 
  • Strong written and verbal communication skills
  • Ability to work in a high energy, dynamic sales team environment 
  • Proficiency with, Microsoft Office, Google Apps, and sales tools such as LinkedIn, Outreach,, etc. 
  • Exceptional organizational and time-management skills.

We are Castlight and we are…


* Changing healthcare is a team sport

* Teamwork requires respect

* Direct feedback is a gift that improves us

* Diversity makes us stronger

* We take care of ourselves and each other=


* We put our mission first

* We are here to transform healthcare

* We tackle complex problems with curiosity, passion, and ambition

* We bring our best every day

* We learn and grow together


* Done well is better than perfect

* We move fast to accelerate execution and learning

* We are empowered to take action

* We own the outcome

* We win together

EEOC Statement
Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.
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