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Req # 101033

Program Manager

San Francisco, CA US

Employee: Full Time Employee
Travel: 10%
About Castlight

At Castlight, our mission is to empower people to make the best choices for their health and to help companies make the most of their health benefits. We offer a health benefits platform that engages employees to make better healthcare decisions and can guide them to the right program, care, and provider. The platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications. 

To date, Castlight has partnered with more than 240 large enterprise customers, spanning millions of lives, to improve healthcare outcomes, lower costs, and increase benefits satisfaction.


Description
Castlight is in need of a strategic and execution-driven individual to manage its long-term partnership and co-development efforts with large, national health plans.
 
The ideal candidate for this role will have significant experience in developing partnership strategies, delivering on-time project execution, managing software release planning activities, and nurturing external relationships. 

Responsibilities
  • Project manage the program roadmap and milestones and associated work streams for large strategic partnership and co-development effort
  • Serve as the day-to-day liaison between external health plan partner and internal cross functional teams, fostering ongoing relationship with various business and technical stakeholders
  • Work closely with key functional leads across the organization (Product, Engineering, Product Marketing, Operations, etc.) to ensure on-time delivery of roadmap commitments
  • Facilitate release planning and release execution on a monthly basis
  • Support executive-level communication in steering committee meetings, leadership on-sites, etc.

Qualifications
  • Must have 2+ years of business development, program management, client/customer-facing, strategy, and/or general management experience in the health care or health benefits space
  • Vendor/partner management and negotiation skills preferred
  • Strong PowerPoint & Excel skills with a passion for delivering insights and driving results
  • Excellent communication skills (written and verbal) with distinction in driving discussions with senior executives internally to Castlight Health and across partner organizations
  • Ability to work with cross-functional teams both internally and externally to manage and implement complex development projects & partnerships
  • Prior work experience in the healthcare industry, ideally with deep understanding of the health plan, health benefits or health IT landscape
Core competencies
  • High impact communication
  • Leadership disposition
  • Detail oriented
  • Driving results and on-time execution
  • Business acumen and judgment
  • Strategic decision making
  • Cultivating partnerships
  • Sales ability / persuasiveness

We are Castlight and we are…

ONE TEAM

* Changing healthcare is a team sport

* Teamwork requires respect

* Direct feedback is a gift that improves us

* Diversity makes us stronger

* We take care of ourselves and each other=

ON A MISSION

* We put our mission first

* We are here to transform healthcare

* We tackle complex problems with curiosity, passion, and ambition

* We bring our best every day

* We learn and grow together

 MAKING THINGS HAPPEN

* Done well is better than perfect

* We move fast to accelerate execution and learning

* We are empowered to take action

* We own the outcome

* We win together


EEOC Statement
Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.
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