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Req # 101038

Staff Product Designer

San Francisco, CA US

Employee: Full Time Employee
Travel: None
About Castlight

At Castlight, our mission is to empower people to make the best choices for their health and to help companies make the most of their health benefits. We offer a health benefits platform that engages employees to make better healthcare decisions and can guide them to the right program, care, and provider. The platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications. 

To date, Castlight has partnered with more than 240 large enterprise customers, spanning millions of lives, to improve healthcare outcomes, lower costs, and increase benefits satisfaction.


Description

What you’ll be doing: 

  • Participating in all phases of the product development lifecycle, including product ideation and definition, UI design, and user research and testing.
  • Enable teams to use research as an input for product strategy and new functionality
  • Engaging with "dysfunctional" products that need a leader to shape a design vision (ie, "fire drills")
  • Establish guidelines and techniques that enable Castlight product teams to easily integrate research into the project lifecycle
  • Contributing to overall growth of the UX team and evolution of methodology
  • Determine how web and mobile technologies impact a design’s feasibility
  • Articulate complex product visions through simple, elegant designs
  • Craft and communicate compelling experience vision and strategies
  • Deliver detailed wireframes, UI specifications, and prototypes
  • Design experiences for internal tools and processes
  • Collaborate with different disciplines and contribute to experience-based requirements
  • Lead projects when it’s needed
  • Leading or assisting "innovation workshops" with product teams
  • Evangelize and reinforce the roles and contributions of UX
  • Make your design community a place for sharing knowledge
  • Helping with recruiting / interviewing top tier design candidates
Qualifications
  • A degree in Human Computer Interaction, graphic design, or a relevant field.
  • 8-10 years experience delivering complex websites or v1 products; preferably experience with SaaS and mobile products.
  • Expertise with HTML, CSS, JavaScript would be nice
  • Deep knowledge of design principles and methods, innovation, ideation tools, storytelling, prototyping, design frameworks, concept visualization
  • Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
  • Familiarity with user research methods
  • Familiarity with web and mobile technologies and their impact on the feasibility of design solutions; hands-on expertise with prototyping a plus
  • Ability to move seamlessly between defining strategy and hands-on design work to deliver experiences that are both delightful and easy to use
  • Big pluses: Enterprise application development and information architecture experience
  • A dazzling online portfolio
  • Experience shipping successful products

We are Castlight and we are…

ONE TEAM

* Changing healthcare is a team sport

* Teamwork requires respect

* Direct feedback is a gift that improves us

* Diversity makes us stronger

* We take care of ourselves and each other=

ON A MISSION

* We put our mission first

* We are here to transform healthcare

* We tackle complex problems with curiosity, passion, and ambition

* We bring our best every day

* We learn and grow together

 MAKING THINGS HAPPEN

* Done well is better than perfect

* We move fast to accelerate execution and learning

* We are empowered to take action

* We own the outcome

* We win together


EEOC Statement
Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.
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