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Req # 101091

Solutions Consultant

San Francisco, CA US

Employee: Full Time Employee
Travel: 50%
About Castlight

At Castlight, our mission is to empower people to make the best choices for their health and to help companies make the most of their health benefits. We offer a health benefits platform that engages employees to make better healthcare decisions and can guide them to the right program, care, and provider. The platform also enables benefit leaders to communicate and measure their programs while driving employee engagement with targeted, relevant communications. 

To date, Castlight has partnered with more than 240 large enterprise customers, spanning millions of lives, to improve healthcare outcomes, lower costs, and increase benefits satisfaction.

The Solutions Consulting Team at Castlight acts as the product business partner of the Sales organization. The SC Team supports Castlight Health’s business and sales goals and plays a significant role in the creation of business strategies to secure the win for Castlight. Solutions Consultants will possess breadth and depth of knowledge in the employer benefits and insurance domain.

  • Act as a trusted advisor to regional sales managers to establish specific account plans and strategies to support sales
  • Analyze prospect’s requirements and current state propose the best possible solution or solutions
  • Create and deliver customized product demonstrations and customized impact analysis presentations and provide on-going support to well-qualified prospects conducting evaluations
  • Document prospect business needs, solution customizations, and open action-items during the sales cycle for delivery to the Professional Services unit
  • Strategize with RSM on identifying needed internal resources as necessary (technical, clinical, security, etc.)
  • Master and maintain detailed knowledge of Castlight’s product-suite configuration options
  • Document and communicate competitive intelligence, product feedback and new requirements from the field
  • Respond to RFI/RFP’s as necessary
  • Always remain a committed and unselfish team player

  • Understanding of employer benefit context as well as the nature of the employer-health plan interactions
  • Minimum 2 years of experience with employer benefit plans and HR practices (as benefits personnel, benefits consultant, or in other capacity dealing with enterprise HR/benefits)
  • Minimum 2 years of experience with SaaS/Software pre-sales or post-sales
  • Experience developing and presenting clear and concise product briefings
  • Experience rapidly learning company and product content
  • Excellent poise and presentation skills, including phone-based presentations
  • Very strong PowerPoint skills
  • BS/BA required; MBA preferred
  • A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

  • 60% travel may be required

We are Castlight and we are…


* Changing healthcare is a team sport

* Teamwork requires respect

* Direct feedback is a gift that improves us

* Diversity makes us stronger

* We take care of ourselves and each other=


* We put our mission first

* We are here to transform healthcare

* We tackle complex problems with curiosity, passion, and ambition

* We bring our best every day

* We learn and grow together


* Done well is better than perfect

* We move fast to accelerate execution and learning

* We are empowered to take action

* We own the outcome

* We win together

EEOC Statement
Castlight Health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Castlight Health will provide reasonable accommodations for qualified individuals with disabilities.
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